The voice that never sleeps

Your techs are on a roof.
Your phone still gets answered.

VigilVox (Latin: vigil, watchful + vox, voice) is a done-for-you AI receptionist for HVAC and plumbing shops. It answers every call 24/7, triages emergencies, books jobs and texts you the details. We set it up and tune it for you.

Book a 15-min demo   See pricing

📞 Live demo, call now
Call our AI receptionist now: (980) 436-1447
Ava answers for Summit Comfort Heating & Plumbing, a fictional demo shop. Try telling her you smell gas, or ask to book a furnace tune-up.
42–49%of HVAC & plumbing calls go unanswered
Impact Research Group, 2026
85%of callers who don't get through won't call back
via Ansdale / Message Direct
66%answer rate measured, vs. the 97% owners estimated
ServiceDirect call study

How it works

1. Free missed-call audit

We call your shop at peak and after hours and show you what it's costing you.

2. We build your agent

Your service area, job types, pricing rules and emergency triage. Live in about 3 days.

3. Forward your calls

Forward after hours, when the line is busy, or all the time. The agent books the job or transfers urgent calls to your on-call tech.

4. Weekly report

Every call is summarized and recorded. We keep tuning the agent so it books more jobs.

Built for the night shift

🔥 No heat at 2 AM

Triaged in seconds. The agent quotes your after-hours rate and calls your on-call tech until someone answers.

💧 Burst pipe on Sunday

It walks the caller to the main water shutoff, captures the address and books the first slot.

⚠️ Gas smell

It tells the caller to leave the building now and call 911 or the gas utility from outside, then alerts your on-call tech.

👀 Human review

A real person on our team reviews every flagged call each morning.

Your 7 AM Morning Report

Every morning you get one text covering what happened overnight: calls, jobs booked, emergencies escalated and the revenue captured. No dashboard to check.

Book a job or the month is free.

If VigilVox doesn't book or capture at least one job for you in a month, you don't pay for that month.
VigilVox · 7:00 AM
☀️ Morning Report: Summit Comfort
Overnight (6 PM–7 AM):
• 9 calls answered, 2 spam blocked
• 3 jobs booked (furnace, water heater, drain)
• 1 emergency: no heat, Elm St. Mike was paged at 1:42 AM and confirmed
• Est. revenue captured: $1,150

Reply DETAILS for transcripts.

Sample message. Fictional shop.

Simple pricing. No contracts.

After-Hours

$149/mo
  • Nights, weekends & overflow
  • 300 minutes included
  • Emergency transfer to on-call
  • Text + email summaries

Full-Time 24/7

$299/mo
  • Answers every call
  • 800 minutes included
  • Books into your calendar
  • Spam filtering
  • Weekly tuning

Dispatch Pro

$499/mo
  • Multi-tech / multi-location
  • 1,600 minutes included
  • CRM / field-service integration
  • Priority support

$299 setup, waived for our first 5 founding shops. Extra minutes are $0.30 each. Month-to-month. Book a job or the month is free.

Hear it book a job

Tell us about your shop. We'll send you a live demo line and a free missed-call audit.